Planning to make a move?

We’re here to help you with what comes next.

Changing, updating, or closing your loan

We don't like farewells, but we understand that sometimes we have to say goodbye for now. If you’re not sure what your next step should be, we can help you find the information you need. And if we can help you stay, we’ll do that, too.

I've repaid my loan in full

Paying out your loan is an exciting milestone, and we can help you make things final.

I'm selling

If it’s time to sell up and move on, we can assist with the next step in your lending journey.

I’m looking to move lenders

If your loan no longer meets your needs, we’re here to help you explore your options.

Frequently asked questions


Make a loan query or discharge request

To get things moving quickly, please complete and submit the form below. We’ll then assign a specialist to assist you based on your needs and loan type. They’ll contact you within two business days of receiving your details to discuss the process and collect any necessary information.

We take your privacy seriously. See our collection notice here.

Still have questions?

Speak with one of our Customer Service Specialists today. They could save you the hassle and cost of switching. Call us Monday-Friday 8.30am-5.30pm AEDT on 13 11 33 or request a call via this contact form.

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